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Dreamhost – Web Hosting Review
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Hi everybody this is Dan from websitehostreport.com back again with another one of our website hosting reviews this time we’re doing dreamhost which is a big one that I know that a lot of you have asked for so here we go dreamhost is a really well-known hosting company that’s based out of California
They’ve got uh over 1500 servers which is a lot and they offer a lot of community building stuff and eco-conscious kind of values up to people for example they do free web hosting for non-profit organizations which is pretty great if you have a 503 c or you know whatever it is that might
Be something you want to look into so that’s the background let’s just jump straight into hosting what’s the price and the value for dreamhost well dreamhost offers unlimited bandwidth and one terabyte storage hosting Flames which is pretty great on top of their traditional kind of shared hosting plans
Uh and that’s a lot so if you’re looking for a lot of bandwidth dreamhost is a big player and they might be appealing to you um they’ve also uh they also feature and advertise a lot they’re user-friendly control panel and their own special kind of WordPress installation which they
Call Dream press so if you are you know you want to use WordPress you’re installing a lot of plugins but you don’t really have the technical Savvy to do that yourself or you don’t want to deal with it that’s actually pretty attractive the plans start at around
8.95 for shared hosting which is fairly industry standard that puts them in line with companies like GoDaddy but above some companies like HostGator and a small orange and they offer a 97 day money back guarantee which is one of the longest guarantees in the Indus stream and that’s actually pretty great because
It means that you have what is that more than three months to decide if dreamhost is the host for you so that’s actually really comforting to know let’s get into reliability and uptime time dreamhost actually guarantees a hundred percent uptime that literally means that they guarantee that they will
Be up non-stop that they’re never going to go down now that’s kind of a crazy claim uh we’re all used to seeing the 99 uptime claims or 99.9 guarantees but 100 is a different Beast altogether so I wanted to dig into that a little more now what they mean when they say they
Guarantee 100 uptime is that for every hour of unscheduled downtime that dreamhost servers have they will credit you with one free day of Hosting so they’re not saying it’s never going to happen what they’re saying is that for every hour that your site is down you’re
Gonna get one free day added on to your monthly billing cycle now maintenance also doesn’t count so if they bring your server down for scheduled maintenance then that doesn’t count towards that amount so are they going to be up 100 of the time absolutely not it’s not possible our
Research has shown that they’ve been down plenty of times in the past however their uptime is very industry standard it’s in line with all their competitors and having this guarantee means that if there ever is up downtime you get some benefit added onto your bill so it’s
Actually nice to have it there I personally felt that the guarantee was a little a little gimmicky but it is something that’s really nice to have and something that a lot of people are going to benefit from now let’s kind of dig into their customer service now
Uh I actually had some issues with the dreamhost customer service so let’s kind of let’s kind of get into the specifics there now one of the things I noticed right off the bat when you look at their home pages that there is no live chat and there’s not really an easy to find
Support number so my immediate feeling is that when you are having an issue with your hosting you need to be getting able to get in touch with those people right away right and though they do offer 24 7 support they kind of make it difficult to figure out how you’re going
To get that support now in our testing for emails they had about a 24-hour turnaround time which puts them right about in the middle of the pack and they also offer support forums that users can post in however these forums are only for people who already have paid
Accounts right so you’ve got to log in you’ve got to go and find them Etc so in general I’m not saying that dreamhost has bad customer service but what I’m saying is that they could benefit from making that customer service easier to find now the conclusion here is that
Dreamhost is pretty good but now if you are looking for something that’s going to be really user friendly you’re really not Technical and that’s what you’re looking for Gmail is actually a good fit because of all the things they’ve done on the back end to make uh the process of setting up your
Site user friendly and I also kind of like the dream press uh special WordPress installation however um despite all our guarantees the lack of an easy to find customer service number kind of makes me step back a little bit and I want to say that if you
Are going to host with dreamhost I would go to the trouble of finding the number making sure you got it beforehand because after all you are paying for that support it should be easy to get so that’s my one caveat there so thank you guys so much for watching this video
That’s my opinion on dreamhost and if you guys want to hear more or you want to get a little bit deeper into the review you can find the entire review at websitehostreport.com that’s website hostreport.com thanks a lot and we’ll see you in the next video
http://www.websitehostreport.com – In this review we look at Dreamhost, one of the largest web hosting providers around – and look at its very unusual guarantee… For the full review: http://www. websitehostreport.com/dreamhost-review-2 More information about Dreamhost: http://www.websitehostreport.com/go-dreamhost
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