1and1 IONOS poor customer support
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Tutorial: Exposing the Truth About One-on-One Internet’s Fake 24/7 Customer Support
As a software developer with over 10 years of experience working with One-on-One Internet, I have had the pleasure of supporting numerous customers, from individuals to companies, with their websites and emails. I have also personally referred many people to this company, believing in their honesty and reliability. However, over the past week, I have been trying to get support from them, but unfortunately, there has been no response. My clients’ emails have been blocked, and great companies are under pressure because we are not receiving any support from these people.
The False Promise of 24/7 Customer Support
As you can see, One-on-One Internet’s customer support page claims to be available 24/7. However, I have found this to be a complete lie. In this video, I will demonstrate the truth behind their fake customer support. I will show you that they are not answering my calls and are not trying to help me or my customers access their emails or websites.
Calling One-on-One Internet’s Customer Support
I will now dial the customer support number, which is 1-484-254-5555, to show you that they are not answering my calls. Please note that I am putting the call on speaker so that you can all hear the conversation.
The Call
[Ringing]
Woman: Thank you for calling One-on-One Internet. I know you are a current customer. If you are not, please enter your customer ID number. If you do not have a customer ID yet, please…
[Call dropped]
As you can see, when I called, the representative immediately dropped my call, claiming that I was calling outside of their office hours. This is despite their claim of 24/7 customer support. I am left wondering what time I should call and how I can get the support I need.
The Damage Caused
The lack of support from One-on-One Internet has caused significant damage to my company. Thousands of dollars are being wasted because I cannot support my customers, and they are very angry. This is not just a minor issue; it has been over a week since I have been trying to contact them, and all I have received is silence.
The Truth Revealed
I am sharing this experience with you to expose the truth about One-on-One Internet’s fake customer support. I want to warn others not to fall victim to their false promises. There are other great companies, such as GoDaddy, that offer reliable and honest customer support. I urge you to consider these alternatives and avoid the frustration and damage caused by One-on-One Internet.
Conclusion
In conclusion, I hope this video has shown you the truth behind One-on-One Internet’s fake 24/7 customer support. I have demonstrated that they are not answering my calls and are not trying to help me or my customers. I urge you to be cautious and consider alternative options for your website and email needs. Thank you for watching.
